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          PM - Leadership & Communication
          PM Leadership & Communication
          Course Type Class Room and Instructor-Led On-Line (E-Learning) Hands-On Training
          Course Topics

          1. Introduction to Project Leadership

          • What Is Project Management?
          • Role of Project Manager as Organizational Leader
          • Begin Developing Leadership Development Plan
          • The Triple Constraint
          • Leadership Skills
          • Stakeholders

          2. Leadership and Management

          • Leadership vs. Management
          • Leadership Orientation
          • Management Styles
          • Three Functions of Management
          • Trait Theory
          • Fiedler's Contingency Model
          • The Leaders Window


          3. Interpersonal Communication

          • The Communication Loop
          • Filters and Barriers
          • The Interpersonal Gap
          • Active Listening

          4. Influence

          • Influences on a Project Manager
          • Influence Styles
          • Power and the Project Manager


          5. Motivation

          • Motivation Theories
          • Motivating Under-Performing Team Members
          • Rewards and Behavior
          • Creating a Motivation Plan
          • Vroom's Expectancy Theory

          6. Effective Teams

          • Team Roles
          • Stages of Project Team Development
            • Forming
            • Storming
            • Norming
            • Performing
            • Deforming
          • Team Process and Functional Teams
          • Coaching Team Members


          7. Change Management

          • What is Change Management?
          • Being an Organizational Change Agent
          • Influencers of Change
          • Stages of Organizational Change
          • Strategies to Manage Change

          8. Conflict

          • What is Conflict?
          • Constructive Conflict vs. Destructive Conflict
          • Conflict Reactions to Avoid
          • Conflict Resolution Techniques
          • Staying Calm in Conflict Situations
          • What is Negotiation?
          • Attitudes About Negotiation
          • Negotiation Requirements
          • Formal Project Negotiation Planning


          9. Ethics and Leadership

          • Ethics and Values
          • Personal and Business Ethics
          • Project Management Institute Code of Ethics and Professional Conduct

          Hands-On Exercises

          • Leadership Self-Assessment
          • Leadership Style Analysis
          • Active Listening Role Play
          • Deter Influence Style Preference
          • Complete Power Base Profile
          • Morale Problem Case Study
          • Conflict Resolution
          • Negotiation Role Play
          • Conflict Resolution Case Study
          • Create Leadership Development Plan



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          Disclaimer: RKG Technologies is not linked with Microsoft, Oracle, Adobe, IBM or any other software company we provide training
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