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          PM & IT Professionals
           
          Software Version PM & IT Professionals Training Course
          Course Type Class Room and Instructor-Led On-Line (E-Learning) Hands-On Training
             
          Course Topics

          1. The Management of Technical Professionals

          • Challenges facing all managers
          • Particular challenges facing technical managers
          • Make the transition from technical professional to manager
          • Analyze your roles in leading, managing, delegating, and doing, and apply those roles appropriately

          2. Applying Personality Type to Technical Professionals

          • Your personality type and that of others
          • Manage the implications of uniqueness and sameness
          • Use personality type in problem-solving
          • Adopt communication to different psychological types

           

          3. SMART Objectives: A Foundation for Managing Technical Professionals

          • The use of the vision and mission
          • Set S.M.A.R.T. objectives

          4. Making Decisions with Technical Professionals

          • The continuum of decision making
          • Choose the best approach for each decision
          • Use decision making to build your team

           

          5. Delegating, Motivating, and Coaching: The Power Tools for Managing Technical Professionals

          • Use the learning curve to manage technical professionals
          • Delegate for development and productivity
          • Motivate technical professionals
          • Use coaching and feedback for development

          6. Choosing Talented Technical Professionals

          • Skills, behaviors, and talents that you need for any position
          • Construct effective interview questions
          • Legal and policy requirements in hiring
          • Conduct effective interviews

           

          7. Managing Progress and Evaluating Performance

          • How to set expectations for performance
          • How to conduct formal annual performance reviews and informal quarterly reviews
          • Use the power tools of delegation, motivation, and coaching to manage progress and evaluate performance
          • Deal with mismatches between performance and need

          8. Planning and Taking Action

          • Deploy a tactical plan
          • Make change happen
           

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